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Terms and Conditions

Waffle Ladders welcomes you to our site, www.waffleladders.com.


These Terms of Use, together with the Sites’ Privacy Policy and any specific terms, guidelines and instructions we may give you constitute the agreement between us and you (which we will refer to as the “Agreement”).

 

The Agreement governs your use of the Site and the provision of the paid-for subscriptions and products offered through this Site as well as the provision of non-subscription products and services where available (all of which we will refer to as the “Products”) and constitutes the entire understanding between us and you in respect of the Products. This Agreement shall apply to your use of the Products only. 

 

These products include, but are not limited to subscriptions and other products we may introduce or offer from time to time.


These Terms of Use are applicable from September 1st 2022 and may be amended from time to time and the new Terms of Use will then apply to any future orders by you. Details of any amendments will be posted in section 11.

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The Site and the Products are subject to the laws, regulations, customs and conventions relevant to publishing and advertising in the United States.

 

1. Registering and Ordering


To purchase and access the paid pages on our site you must have an active and up-to-date registration on the Site and have a compatible device.


There will be no contract of any kind between you and us unless and until we, or our secure online payment service provider, email or text message you with a receipt and/or a welcome message. At any point up until then, we may cancel your order or subscription entirely or decline to supply a particular Product to you and/or to grant you access to a particular Product.

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2. Prices


The prices payable for the membership that you order are clearly set out on each individual service. If we have incorrectly priced a particular Product, we will not be bound to supply that Product to you at the stated price and we reserve our right to charge you the correct price for that Product or to subsequently charge you the difference between the incorrect and the correct price. If we do this, you have the right to cancel your order for the Product in question in accordance with section 5 below and receive a refund for that Product. All prices are expressed as inclusive of any taxes where applicable unless otherwise stated. Please note that your internet service provider and/or telephone service provider may also charge you for time spent accessing the Site at their standard charges. We may alter prices for the Products from time to time. If we do this, we will let you know before renewal of your subscription. If we give you a free trial for a Product which is payable under a subscription, you will be charged for your subscription with effect from the expiry date of that trial period. Any price discounts will take effect at the time you place your order for a particular Product and cannot be changed during the term of your subscription.

 
3. Delivery and Access

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Product access will be made either to the email address given by you upon registration, or by granting you online access to the Product or by some other form of electronic communication in accordance with your order.


We aim to deliver Products and/or process your subscription promptly but we do not promise that delivery or access will happen immediately nor are we liable for any problems, delays or losses in respect of delivery or access arising out of any cause beyond our control. Without limitation, we shall not be responsible for any problem you may experience with the Products due to the act or fault of any telecoms provider, internet service provider and/or technology supplier; systems maintenance (we shall try to keep this to a minimum and outside of peak hours, wherever reasonably possible); any incompatibility or technical fault in respect of your computer hardware software and/or systems; your registration details are inaccurate or out-of-date; your email in-box is full; you are not following any instructions we give you for using the Sites or accessing the Products; or any other circumstance where we send you or grant you access to a particular Product but you are unable to receive it through no fault of our own. If for any reason we are unable to supply a particular Product, we will endeavor to inform you as soon as possible. We reserve the right to permanently withdraw any Products, in which event you will be entitled to a pro-rated refund of any fees already paid by you to the extent that the fees relate to use of the Products following the withdrawal date.


4. Your email and password

 

Your email address and password are personal to you and may not be used by anyone else to access our Sites. You will not do anything which would assist anyone who is not a registered user to gain access to any part of our sites, nor will you assist anyone who is not a subscriber to gain access to subscription products. If you believe that someone may be using your email address and password fraudulently you should notify Waffle Ladders by emailing waffleladders@gmail.com.

 

If we detect that your details are being shared, we reserve the right to cancel your subscription without refund and to delete your account(s).

 

5. Subscription Periods, Cancellations and Refunds


The date of the welcome message will be the first day of your subscription 


If you are entitled to a free trial of the Product your paid subscription period will begin at the end of the trial period. Subscriptions have a period of one year or one month from the welcome message (or end of free trial, if appropriate), unless we expressly state otherwise. Because we make arrangements for the provision of the Products on receipt of your order, your only right of cancellation (other than in respect of a free trial) is as set out below. A subscription ordered online through Wix payment processing will renew automatically unless we or you cancel it. 

 

You may cancel your subscription to prevent automatic renewal but you must do so before automatic renewal has taken place in order to avoid being billed for the continued subscription. You may cancel your subscription for renewal at any time by sending us an email to waffleladders@gmail.com or via the member area. 

 

Refunds will not be given for any subscription once processed.  It is the responsibility of the subscriber to initiate cancellation before renewal.  If, in our reasonable opinion, you are in breach of any term of this Agreement, we may cancel this Agreement with you and reserve our right not to pay you a refund. These provisions do not affect your other statutory rights.


Subscribers are not allowed to share their subscription details with others. The number of concurrent logins on a single subscription to all our sites is constantly monitored and Waffle Ladders reserves the right to cancel a subscription, without refund, if a user is found to be abusing their logins.

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6. Payment


You are responsible for the payment of all fees associated with the use of any Product using your email address and password. Fees are payable in US Dollars, and in advance. The fees are payable for defined periods for subscription products. You must provide us with complete and accurate payment information. Payment is by credit card for all Products. All online payments made will be handled Wix – our secure online payment service providers. Your credit/debit card details will be encrypted to minimize the possibility of unauthorized access or disclosure. If we do not receive payment authorization or any authorization is subsequently cancelled, we may immediately terminate or suspend provision of the Product in question or all of the Products. 

 

7. Disclaimer of liability


We will use reasonable skill and care in making all our products available to you. Otherwise, to the extent permitted by law, the Products are provided by us without any warranties or guarantees. In particular, we do not warrant that our Site or any of their content is virus or malware free. You must take your own precautions in this respect as we accept no responsibility for any infection by virus or other contamination or by anything that has destructive properties. Although we will do our best to provide constant, uninterrupted access to the Products on our Sites, we do not guarantee this. We accept no responsibility or liability for any interruption or delay. You can access other sites via links from our Sites. These sites are not under our control and we cannot accept responsibility in any way for any of their contents. To the full extent allowed by applicable law, you agree that we will not be liable to you for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the Sites or the Products. We will use reasonable endeavors to promptly remedy any faults in the Products of which we are aware. If we are found to be liable to you, our liability (whether arising in negligence or otherwise) will not under any circumstances exceed an amount equal to the sums paid or payable by you in respect of the Product to which such liability relates. Nothing in these terms of use shall exclude our liability for personal injury or death caused by negligence.

 

8. Data protection


All information received by us from your registration and/or your use of the Sites and/or your purchase of the Products will be used in accordance with our Privacy Policy and Terms and Conditions of Use. We respect the personal information provided by you. We will only transfer this information in accordance with our Privacy Policy and as may be required to provide the Products to you.

 

By using our service you consent to us (i) allowing carefully selected third party partners to place a cookie on your browser and (ii) providing a de-identified non-human readable version of your email address for such third party partners to use for matching to other data about you to improve the relevance of online advertising and content personalization. 

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9. Advertising and Linking


The Site and/or the Products may contain advertising material and/or promotions of third parties and links to the websites of third parties (“Advertising”). Such third parties are solely responsible for the content of such Advertising and for the information, products and services on their websites. To the fullest extent permitted by law, we accept no responsibility for the Advertising, information, products or services of third parties, including, without limitation, any error, omission or inaccuracy. Some Advertising may not be relevant to you. You may not be eligible for some competitions, special offers, products or promotions. Some Advertising may be governed by special terms and where this is the case, you are advised to read these carefully as such special terms will take precedence over any conflicting terms in this Agreement. If you have any complaint, question or request relating to advertising material (including if you want to advertise on the Site/in any Product) please contact us by email on waffleladders@gmail.com

 

10. Law and Jurisdiction


The Products, the Site, and the terms of this Agreement are governed by United States law and you agree to submit to the non-exclusive jurisdiction of the U.S. Courts.

 

11. Amendments

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None.

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